Have you gotten an email from BioWare when you reached level 10 in the game? Have you gotten one at any other increments such as 20, 30, etc? While I personally did not get one at level 10 nor at level 20 and so on, some players are reporting introductory emails like this one.
The email titled “Helpful tips and advice for level 10 and beyond” comes with a congratulations from BioWare about your new accomplishment and then reminds you of some things in the game that your character can now achieve or acquire at this level.
It’s a nice little addition for a player and it’s a sign that BioWare wants to go the extra mile to help players and also to make them feel more welcome to the game. While some players (like myself) are not getting the emails, it is believed that they only go out to certain accounts.
One theory is that it only goes out to players who didn’t pick an advanced class or for those who didn’t open their intro gift when they leveled. Other players have reported that they got these emails but they came delayed (some after they had already hit level 50) so that is yet another theory.
If we can find out more about these emails and what is contained inside them, we’ll be sure to let you know. Have you gotten one? Anything useful inside?