We have seen a lot of posts about Bioware being evil and SWToR support being horrible. We’ve even published quite a few of those complaints here on the site. But now we’ve found another good example of BioWare staff doing something good.
But here’s a player who feels he was wrongfully banned, wrote to BioWare customer service to try to find out what he did wrong (and avoid doing it again) and he got a positive response.
BioWare admitted they made a mistake, removed the ban and compensated the player with some free game time. Way to go BioWare! Kudos to you for making right your wrong.