security

My SWTOR Authenticator Won’t Work

If you are a current or returning player of SWTOR and find your authenticator doesn’t work, your first though might be to panic. But don’t worry- there is a process you can go through to get your authenticator reset or replaced, if needed. You will be able to get back into your game once you prove who you are. Here are the basic steps to take when your authenticator will not work: Go to the official website. Select ‘Login’. Fill in your Display Name and Password. Leave the Security Key Field empty. Next, press [LogIn]. You will get an error screen. There will be a link that reads “Lost your security key?” Click that link and follow the instructions. You will then get an email that prompts you to reset your security key.

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PSA: You can now remove your security key from your account online (no need to call support!)

You can now remove your security key from your account online, without calling support! To do this, go to the main login screen of SWTOR website and enter your username and password and leave the security key field blank. Then on the next screen, choose “Lost Security Key?”. This will send a one time password to your email to verify that you want to remove the security key, then you’re basically set! This works for both the mobile app and the physical security key that you can buy via the official website, but it’s not yet confirmed though if you lose your monthly 100 complimentary cartel coins by doing this.

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A Warning for all Security Key App Users

If you want a little extra security for your SWTOR account, you have two options: the authenticator key and the security key app. However, many players suggest that you go ahead and get the actual physical keychain version rather than the app. There are several benefits to this. For one, if anything happens to your phone, you won’t be able to access your game account. If you are using the security key app, one Reddit user has a little warning for you: “If you ever have to delete the app off of your device you are screwed. I had to reinstall Android on my Droid Bionic and when i restored all my apps from backup the swtor app didnt work. I reinstalled it and called Customer Support to remove the current one so i could add the new one. They were able to remove the old one but said as…

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SWTOR Security Key Vendor Items Available

As if you needed one more reason to invest in the SWTOR Security Key device or app and keep your account safe, there are awesome vendor items available as added incentive to those who get the security key devices. Yesterday I told you how the Mobile Security Key app is available for iOS devices. This means you can get that extra bit of security for your SWTOR account right on your phone or other device. But what I didn’t know then (before I had tried it myself) is that it comes with a bonus when you use it. it grants you access to an in-game Security Key vendor who gives you certain digital items you cannot get without it. You will find this NPC vendor in Carrick Station or Vaiken Spacedock (depending on your faction) and he’s found in the inner circle near one of the cargo hold pods. There…

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Mobile Authenticator for iDevices Now Available!

Attention iPhone and iPod users, you now have an option for an additional layer of protection for your SWTOR account and who doesn’t want that when the game is as popular as it already seems to be? Nothing is more frustrating that putting a lot of time and money into a game and having your account hacked.  The authenticator gives you that extra layer of security so you can worry less about someone else being able to get into your account. But if you already use an iDevice, it makes it easier to keep your authenticator right on your device instead of having to keep up with that little keychain thingy.  “Keep your Star Wars™: The Old Republic™ account protected with the official Star Wars: The Old Republic Mobile Security Key app for your iPhone and iPod Touch! The Star Wars: The Old Republic Mobile Security Key app is an…

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Secure Your Account and Grab a Security Authentication Key

This news just in from the official SWTOR site: it’s time to secure your account. You may have gotten an email about changing your password sometime in the past 24 hours. They also put out this news article explaining the reason for the emails. In addition, BioWare is offering a Security Authentication Key that comes with the Collector’s Edition but will be available other ways as well. The news story explains: “The Collector’s Edition is still available in limited quantities at select retailers. Watch for more information on other ways to obtain The Old Republic Security Key soon!” From the picture Stephen Reid tweeted of the CE package, it looks just like the Blizzard authenticator but with a SWTOR graphic. Anyway, it’s still a pretty nifty device. I have one for WoW and with the popularity of SWTOR, it seems a pretty good idea to grab one for that extra…

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How To Secure your MMO Account

This is a Guest post by Tim Hiteshew. Tim is an IT professional living in the San Francisco Bay Area.  He blogs at BloggingTor where he shares his thoughts on all things in the SWTOR universe from character creation to endgame content and everything in between.   Imagine the horror waking up one morning and discovering that you couldn’t log into your MMO account.  Countless hours of questing along with all of your epic gear, money, and even friends list are now in the hands of a complete stranger. Contacting customer support has proven useless.  They have no way to verify that you are the rightful owner to the account and no way to restore everything that you’ve lost.     How can you prevent this from happening?  Following these simple guidelines will help ensure that you will never see your favorite MMO account on the back of a milk carton. Don’t Share.  Forget what you learned on that first day…

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